By: Catherine Small (’19)
I was doing an Online Writing Lab session the other day and found myself struggling to come up with suggestions for the student’s paper. Her voice was strong, and it felt unnecessary to point out things like grammar or syntax just for the sake of correcting something. It was then that I realized; why can’t a successful session be comprised of only positive feedback? Of course, it would need to be meaningful positive feedback, but the same goes for critical feedback as well- so what’s the issue?
It is commonly accepted and widely believed that all good feedback must be critical. “The truth hurts,” we say. Conditioned by the educational systems that have raised us, we enter a session intent on seeking out and correcting errors first and foremost. Positive feedback becomes an afterthought; nothing more than “fluff” or filler content to cushion the blow of the important stuff. However, this is a toxic mindset. When we approach a session this way, our feedback can become pedantic and patronizing rather than helpful and constructive; we sprinkle in a “This is great!” here, a “Good description!” there, and call it a day. As Carol Dweck explained in “Revisiting the ‘Growth Mindset’”, while these kinds of empty remarks may “…make [the student] feel good in the moment”, they fail to give them anything specific and concrete they can carry with them once the session is over.
Constructive and genuine positive feedback can help bolster a student’s confidence in their writing abilities going forward. So tell them what they did well- and mean it. Maybe they have a really unique personal voice. Maybe they organized their paper in a really smart way. Maybe they convey emotion really well in their writing. Whatever the case may be, find something you truly believe they did well, and let them know! We often discuss the ways in which poor feedback can have lasting impacts on students, but rarely do we acknowledge the reverse- if one bad session can turn someone away from writing, then maybe one good one can bring them closer to it.
Dweck, Carol. “Carol Dweck Revisits the ‘Growth Mindset’.” Education Week. 25 June 2018,